The staff was amazing and accommodating to our needs. My son and I truly enjoyed our stay here. She is part of the reason why my family and I will never return. She was drilling us with questions when we were trying to leave. We were accosted by an employee named Frieda at the resort, who was very aggressive and upset that we were leaving the resort to go meet some friends at another resort that apparently is a competitor of the resort. You will get sucked into a battle of tug of war with other companies trying to get you to purchase something. Please be advised of the people trying to sell activities and timeshares because they are aggressive. The hotel security made sure to check and double check all transportation. I saw lots of tourist military riding up and down the beach. I did appreciate the safety measures the hotel took to make sure we felt safe leaving and arriving at the hotel. So that unfortunately affected the experience for the rest of the guests. Some of the workers were not friendly and I think that was because they were being mistreated by some of the rude European guests. My family and I had to use the hand towels to wash. If you are not part of the V.I.P package you are only provided basic services, like only getting towels and no wash clothes in your room. The food and drinks were truly basic, I feel that was on purpose because the resort wants you to sign up for their V.I.P timeshare package. The resort was nice but truly needs an update. We enjoyed the wild life on the property too! Excursion, transportation, any extras so when in doubt don't hesitate like we did. If I come back I'd bring my big cup that keeps stuff cold, I wished I had it and saw many people who did. There is one that causes a very bad stinging sensation and rash that created a small panic moment □ also there's some bridge construction and we hit major traffic on the way to the airport and were almost late just fyi. Don't touch any plants with berries on the property. Overall it was a good experience for the price. There is a paint your own pottery place on property and I HIGHLY recommend doing that, very impressive and affordable and fun. The pools closed too early in my opinion. The property was great, beautiful, clean. That was very disappointing, I think they must give priority of reservations to members or something without stating as much. Well, even doing so asap, there was only 2 available in our entire weeks stay. We immediately upon check in tried to make restaurant reservation because I read reviews that they fill up fast. Buffet, food and drinks were not quality and unsatisfying. Housekeeping was above and beyond amazing, very impressed with their work. Also the kayaks in the ocean were very fun. Loved the bikes, we rode around the whole neighborhood. The Group Shuttle is provided with a bib vehicle only for your party, it's private and can take up to 16 people with luggage.The staff was friendly and accommodating for the most part. The Group Shuttle from Cancun Airport is perfect when you are traveling with a group of people of up to 16 passengers. Group Shuttle to Viva Wyndham Maya Resort - All Inclusive This Luxury Shuttle Transportation can fit up to 6 people with luggage and can take you privately to your destination. More than a shuttle, the Luxury Cancun Shuttle is a transportation provided in a Suburban vehicle. Luxury Shuttle to Viva Wyndham Maya Resort - All Inclusive The private shuttle service is provided with a van that can take up to 8 people with luggage. The Private Shuttle from Cancun Airport is perfect when you're traveling with your party of 3 or up to 8 people. Private Shuttle to Viva Wyndham Maya Resort - All Inclusive The shuttle will make a few stops on the way and leave you at your hotel in Ferry & Playacar. The shared shuttle from Cancun Airport to Viva Wyndham Maya Resort - All Inclusive is a great option if you are traveling solo or on a budget. Shared Shuttle to Viva Wyndham Maya Resort - All Inclusive Viva Wyndham Maya Resort - All Inclusive from Cancun Airport The spectacular location sets it apart as one of the best hotels in the Riviera Maya and Playa del Carmen. In addition, by being surrounded by ancient ruins, pristine beaches, and incredible views, Viva Wyndham Maya is truly at the center of everything. Located on the spectacular coast of the Riviera Maya, Mexico, next to Playa del Carmen, Viva Wyndham Maya is a resort unforgettable all-inclusive vacation for those looking for leisure breaks, business or romance. Shuttle from Cancun Airport to Viva Wyndham Maya Resort - All Inclusive
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